Lowongan Kerja Engineer PT Accord Innovations Indonesia

lowongan kerja pt accord innovations indonesia
PT Accord Innovations Indonesia membuka peluang bergabung untuk beberapa posisi, diantaranya Dekstop Support Engineer, Service Desk Associate, Scrum Master.
Perusahaan yang ada di Jakarta Selatan ini juga memiliki kantor cabang lain di beberapa negara lain. Berikut kualifikasi yang dibutuhkan

Syarat dan Kualifikasi :

Dekstop Support Engineer
  • Minimum Diploma of Computer Science or equivalent
  • Have a 1-3 years experience into Service Desk role
  • Good excellent communication skills in written and spoken in English language
  • Able to supervise and always update support service requests as assigned in their fields
  • Familiar with handling daily technical support system activities on desktop platforms, platform, data network, and server management
  • Can set desktop and peripheral computers and can test network connections
  • Can install and test desktop software applications and also for internet browsers
  • Conduct end-user training on how to use computer hardware and software
  • Can develop and manage effective and good professional work relationships with contractor personnel, coworkers and clients
  • Able to determine the rules and policies in accordance with the directions of the company and the existing manual
  • Can provide extensive computer support for software and hardware systems
  • Setup computers and install software and programs
  • Caring for computer peripheral devices such as printers and others such as resolving problems related to other devices
Service Desk Associate
  • Minimum Diploma of Computer Science or equivalent
  • Have a 1-3 years experience into Service Desk role
  • Good excellent communication skills in written and spoken English language
  • Field incoming tickets / from calls and chat from user end-users to resolve system issues
  • Documenting all data related to end-user identification information, names, departments, contact information, and the nature of the problem or various problems
  • Prioritize, schedule, and administer all instances where issues are reported
  • Perform user guides at Level 1 and 1.5 and get the best solution and make the first call solution
  • Documenting and tracking and problem solving processes, including all successful and unsuccessful policies, and actions taken, to become the final solution
  • Communicate various system problems and problems to key stakeholders, including Management, Development teams, End Users, and Managers
  • Working experience in Service Now is a mandate
  • Identify and learn the appropriate software applications that will be used by End Users
  • Must have accurate and logical problem solving and communication skills, customer service and the ability to work in a team environment
Scrum Master
  • Minimum Diploma or Bachelor degree
  • Have a 5-8 years experience as Scrum Master
  • Support the team and facilitate for better creativity and improve the efficiency of the development team
  • Able to be responsible for managing the Scrum process by coordinating with the Scrum team in Agile methodology
  • Able to responsible to remove the impediments for the scrum team
  • Able to arrange meetings, schedule meetings, conduct demonstrations and make decisions to complete a quick inspection and use the correct process
  • Able to make guaranteed product savings and help in good condition and ensure they are ready for the next sprint
  • Responsible to Conduct retrospective meetings
  • Organizes and facilitates the sprint planning meeting
  • Acts as safeguard for his team
Jika berminat untuk bergabung dengan PT Accord Innovations Indonesia dan memenuhi kualifikasi yang dibutuhkan bisa segera mengirimkan lamaran dan CV terbaru ke : 

PT Accord Innovations Indonesia

Via Email ke : rian@accordinnovations.com

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